In this post, learn how to update your SSS information with our step-by-step guide for.

SSS had many innovations the past few years to keep up with the online technology. A few examples are online maternity benefit application, online payment of SSS contributions, and regular updates to the SSS website.

All of these are commendable. But how more convenient if the processes could be more streamlined. While the SSS maternity benefit application process is transparent for members, it gets complicated along the way. There are so many things to remember and so many things that could easily be missed which could result to not getting the benefits.

I hope SSS could take this humble suggestion to streamline their benefits application better. It will take years of course, and a lot of manpower. But hopefully, we can get there soon for the good welfare of the citizens. Ama right?

Well, having said that, let’s talk about how to update your SSS records which unfortunately cannot be done online yet. You must go to any SSS branch to process this.

What records can you change

• Change of membership type
• Correction of name and/or Correction of date of birth
• Correction of sex –
• Change of civil status
• Updating of contact information
• Updating of bank information
• Updating of member record status (from “Temporary” to “Permanent”)
• Updating of dependent(s)/beneficiary(ies)

Important Reminders

Steps by step guide: How to update SSS information

1. Download the SSS E4 form. Print 2 copies.

2. Go to your nearest SSS branch. Updating SSS member record can not be done online.

3. Depending on your change type, bring the following documents:

Document Requirements to update SSS member data record

Change of membership type

• To Self-Employed – No required documents
• To Non-Working Spouse – Marriage Contract/Marriage Certificate or a copy of Working Spouse’s Member Data Change Request form (SS Form E-4) duly received by the SSS where the name of the NWS is indicated as the spouse

Correction of name and/or Correction of date of birth

• Birth Certificate or Passport.

• In the absence of the Birth Certificate and Passport, the following are the required ID cards and/or documents:
  • Certificate of Non-Availability of Birth Records from the City or Municipal Civil Registrar or Philippine Statistics Authority/National Statistics Office or National Archives, for the alleged correct name/date of birth; and
  • Any TWO (2) of the following, both with the correct name and at least one (1) with date of birth:

• Required additional ID cards and/or documents for the following cases:
  • If for correction of date of birth and submitted birth certificate is registered after the 55th birthday – two (2) ID cards and/or documents in Item 2.b above.
  • If for correction to totally different name/middle name (except if due to naturalization) – Joint Affidavit of two (2) persons who have personal knowledge of the facts and circumstances on the use of the different name/middle name stating therein that the two (2) names refer to one (1) and the same person and the reason why the name was used.
• Required ID cards and/or documents only for the following cases:
  • a. Correction of name due to naturalization from Filipino citizenship to foreign citizenship or vice-versa – any of the following:
    • ‒ Certificate of Naturalization issued by the Philippine Department of Foreign Affairs
    • ‒ Identification Certificate issued by the Philippine Bureau of Immigration
    • ‒ Any foreign government issued ID cards and/or documents showing the new name (e.g., Passport, Driver’s License)

• Correction of name due to re-marriage – new Marriage Contract/Marriage Certificate and any of the following, whichever is applicable:
  • Death Certificate of spouse, if due to death of previously reported spouse
  • Certificate of Finality of Annulment/Nullity or annotated Marriage Contract/Certificate, if due to annulled or void marriage with previously reported spouse
  • Court Order on Declaration of Presumptive Death, if previously reported spouse is presumed dead
  • Decree of Divorce and Certificate of Naturalization (granted before divorce) or its equivalent, if due to divorce with previously reported spouse
  • Certificate of Divorce (OCRG Form No. 102), if due to divorce of Muslim member with previously reported spouse

Correction of sex (any of the following)

• Birth Certificate
• Passport
• Member’s copy of Personal Record (SS Forms E-1, RS-1, OW-1, NW-1) duly received by the SSS where the correct sex is indicated
• Court Order granting petititon for correction of sex, if with erroneous entry of sex in Birth Certificate

Change of civil status – any of the following

• From single to married – Marriage Contract/Marriage Certificate

• From married to legally separated – Decree of Legal Separation
• From married to widowed
  a. Death Certificate of spouse, if due to death of previously reported spouse
  b. Court Order on the Declaration of Presumptive Death, if previously reported spouse is presumed dead
• For reversion from married to single
  • If legally married to previously reported spouse
    • Certificate of Finality of Annulment/Nullity or annotated Marriage Contract/Marriage Certificate, if due to annulled or void marriage with previously reported spouse
    • Decree of Divorce and Certificate of Naturalization (granted before divorce) or its equivalent, if due to divorce with previously reported spouse
    • Certificate of Divorce (OCRG Form No. 102), if due to divorce of Muslim member with previously reported spouse
  • If not legally married to previously reported spouse
    • Certificate of No Marriage (CENOMAR) from Philippine Statistics Authority/National Statistics Office; and
    • Affidavit executed by the member attesting to the fact of the non-existence of marriage between him/her and the previously reported spouse

Updating of contact information – No required documents

Updating of bank information – any one (1) of the following (must be single savings or current account only):

• Passbook
• For ATM, machine-validated deposit slip showing the name and bank account number of member
• Any document showing the member’s name and bank account number (e.g., print-out of online banking transaction, bank statement)

Updating of member record status (from “Temporary” to “Permanent”)

Birth Certificate or in its absence, any of the following ID cards and/or documents:
‒ Baptismal Certificate or its equivalent
‒ Driver’s License
‒ Passport
‒ Professional Regulation Commission (PRC) Card
‒ Seaman’s Book (Seafarer’s Identification and Record Book)

In the absence of the above ID cards and/or documents, any two (2) of the following, both with the correct name and at least one (1) with date of birth:

Updating of dependent(s)/beneficiary(ies)

1. For reporting of new/additional dependent(s)/beneficiary(ies)
   • If spouse – Marriage Contract/Marriage Certificate or SS Form E-4 of the spouse duly received by the SSS where the name of the member requesting the change is reported as the spouse
   • If child/ren – Birth Certificate or Baptismal Certificate or its equivalent or Decree of Adoption
2. For deletion of previously reported dependent(s)/beneficiary(ies)
   • If Spouse – any of the following, whichever is applicable:
     • Decree of Legal Separation, if legally separated with previously reported spouse
     • ‒ Death Certificate of spouse, if due to death of previously reported spouse
     • Certificate of Finality of Annulment/Nullity or annotated Marriage Contract/Certificate, if due to annulled or void marriage with previously reported spouse
     • Court Order on Declaration of Presumptive Death, if previously reported spouse is presumed dead
     • Decree of Divorce and Certificate of Naturalization (granted before divorce) or its equivalent, if due to divorce with previously reported spouse
     • Certificate of Divorce (OCRG Form No. 102), if due to divorce of Muslim member with previously reported spouse
   • If Parent/s – Death Certificate, if previously reported parent/s is/are already dead
   • If other beneficiary/ies – No required document/s